Our priority is quality care, and only therapists who go through our qualification process can join as a member. In order to be listed on Zencare, all therapists go through a 30min video interview in which we learn about their practice and assess it against best-practice standards we’ve developed with the help of providers at hospitals and universities. Throughout the vetting process, we verify that therapists have true expertise in the specialty areas listed on their profiles, as evidenced by a dedication to continued education, previous training and work experiences, ongoing supervision, and a knowledge of local higher levels of care.
Our Medical Advisor, who is an Assistant Professor of Psychiatry at Brown University, guides us in this review process. We also conduct license and background checks to ensure all providers are in good standing.