How do I use out-of-network benefits? | Zencare

How do I use out-of-network benefits?

There are three basic steps to using out-of-network benefits:

  1. Pay the session fee: You are typically responsible for paying the therapist’s entire session fee upfront.

  2. File a claim: Depending on the provider, therapists are often willing to file paperwork on your behalf, or provide documentation for you to submit the claim yourself.

  3. Receive reimbursement: Your insurance company will send you or the provider a check to cover the cost of up to 90% of the session fee.

Get more detailed instructions on how to use out-of-network benefits.

Why should I see a therapist out-of-network?
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